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    Simplex Solutions > Customer Experience Management


Purpose:



When to use:



Description:
Are consumers satisfied with the product? With the ownership experience? Would they purchase again? Would they recommend to others? What is the brand image compared with other brands?


Throughout the purchase process and ownership lifecycle. The best results are obtained when this type of research is performed consistently and over time.

Simplex utilizes a methodology that uncovers the TRUE drivers of satisfaction, appeal, etc. 



customer experience

For more information contact Simplex Research at 313-330-3838 or

info@simplexresearch.com